Printing vehicles at govt depts pose hurdles

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‘No protection for clients’

KUWAIT CITY, Sept 5: Despite fulfilling the needs of clients visiting the government departments to print their documents, in light of the suspension of service centers in those departments and the cancellation of the contracts of a company that used to provide the service, the presence of mobile printing vehicles in front of many departments and ministries, especially the departments of the Ministry of Interior, is still not acceptable as it appears.

They are placed in an unorganized manner, and do not meet the conditions deemed appropriate for the employees inside these vehicles or for the clients who queue in front of them without any kind of protection from the sun, reports Al- Rai daily. Although the COVID-19 pandemic has contributed to reducing the level of congestion in front of such vehicles, especially with the conversion of the transactions of many government agencies into electronic on their websites, the presence of clients call for the need to ensure these vehicles are organized and placed in better locations and under better conditions.

This is especially necessary with the return of work in those departments to its full capacity, which may cause the cessation of some electronic transactions, and the return of clients. The daily visited some locations and monitored the scenes of those trucks, and tracked the situation. According to an official source, the Ministry of Commerce and Industry is responsible for issuing their licenses.

Kuwait Municipality determines their locations and organizes them. He said, “The need of government agencies for these vehicles led officials to turn a blind eye as to whether or not they had a licence. This caused those who have a vehicle to stand in front of any government agency and provide photocopying and printing services, especially in front of the General Traffic Department, General Department for Residency Affairs, the Public Authority for Civil Information, the Public Authority for Manpower, and others.” The source indicated that, “It is possible to arrange special places for these vehicles to provide these services in the buildings of government agencies, ensuring better organization for them and for the public, as the spatial capacity of the buildings of these agencies is very wide”.

This news has been read 14458 times!

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