Municipality and Kuwait Credit Bank ink co-op protocol for electronic services

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KUWAIT CITY, Jan 20: The Director General of Kuwait Municipality Saud Al-Dabbous yesterday signed a cooperation protocol with the Director General of the Kuwait Credit Bank Khalifa Al-Fadhel for establishing an electronic interface between the two sides in order to provide electronic services using web service. In a press statement, the municipality explained that this cooperation comes within the framework of their endeavor to implement electronic services and electronic interface in order to achieve speed in completing citizens’ transactions.

The municipality is working to develop a mechanism for providing electronic services to citizens and facilitating its procedures to quickly complete the transactions for issuing description certificates and building permits within the engineering offices program in accordance with Law No. 33/2016. In addition to the above, the bilateral protocol fulfills the desire of both parties to develop means of cooperation and coordination between them through electronic connectivity, due to the current need to provide the Kuwait Credit Bank with a service for inquiring about data on description certificates issued by the municipality, building permit data, and engineering office data. Meanwhile, Al-Dabbous, after the signing ceremony, which was preceded by a meeting with the participation of officials from both sides, said, “Work on the agreement began immediately after its signing, and will extend for a full year, which will be automatically renewed for a similar period.

It includes the commitment to establish and operate an automated inquiry service for the data on description certificates, and data for building permits and engineering offices, with the aim of providing the bank with this information. The service includes the data of all employees of the two entities dealing with the services provided on a regular basis, according to monthly statistics, in addition to maintaining a historical record containing the information obtained from the bank via electronic link for reference when needed. The record includes information about the customers and the employees in charge of requesting the electronic service and the date of its request.

Both parties will be committed to using the information in accordance with the purposes stipulated in the protocol. The two sides are obligated to issue an official letter specifying the contact officer from each party, including the employee’s name, work phone, mobile phone, and official email to follow up the implementation of the articles of the protocol.” Al-Dabbous stressed that the protocol preserves the confidentiality of the information and data exchanged between the municipality and the Kuwait Credit Bank by not disclosing it to any other party or official body that deals with it inside and outside the country, unless there is a judicial ruling or an official request from judicial authorities, or in accordance with the provisions of law No. 20/2014 regarding electronic transactions and its executive regulations. He stated that the protocol takes into account the intellectual and literary property rights owned by each party and preserves the licenses granted to either party, adding that it is not permissible to assign them, grant them, or transfer them to others.

By Enas Awadh
Al-Seyassah/Arab Times Staff

This news has been read 571 times!

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