KUWAIT CITY, May 1: The Civil Service Commission (CSC) has reaffirmed its commitment to transitioning into a fully digital, "paperless" organization by expanding its suite of electronic services through the unified government application, Sahel. The initiative aims to enhance efficiency, reduce paperwork, and streamline the completion of transactions.

In a statement posted Thursday on its official X platform, the CSC announced that the move would allow users to access key services digitally, eliminating the need for in-person visits.

The first service offered through the platform is the Certificates Service, which allows users to inquire about and request various official documents. These include certificates for scholarships, study leave, training course entitlements, departure permissions (Article 17), "To Whom It May Concern" letters, and instant certificates.

The second feature is the Social Allowance Services, enabling users to request the suspension of social allowances for dependents, update the health status of children, modify children’s allowance details, request a son’s allowance, or apply for a wife’s social allowance.

Additionally, this service supports the issuance of administrative documents, tracks automated transactions within integrated systems, and allows for inquiries based on official correspondence.

The third key offering is Central Employment Services, which enables users to check their status in the Central Employment System. It also allows employees in government agencies that use the integrated system to view personal, employment, and financial records, as well as their leave balances.

The CSC reiterated that these digital services reflect its ongoing efforts to improve public service delivery and embrace modern technological solutions.