KUWAIT CITY, Dec 28: BMW group continues to present customers with unmatched, market-leading benefits and privileges of owning a new BMW vehicle equipped with the pioneering and cutting-edge technology – BMW ConnectedDrive.
The BMW ConnectedDrive technology has two components: the Driving Assistant the Services and Apps that offer car owners a range of categories that include travel, office and entertainment, including a Concierge Service and Remote App.
The Concierge Service as part of the Services and Apps on the BMW ConnectedDrive platform presents a convenient way of establishing a connection with BMW’s Call Centre agents at the touch of a button. These agents will then be on hand serving as “personal assistants” to every owner of a BMW car that is equipped with BMW ConnectedDrive technology.
Whether one is looking for a particular restaurant, the nearest cash dispenser, a mall, Cinema – a BMW Call Centre agent is always ready to be of service and send the relevant address details on request straight to the car’s navigation system.
Furthermore, BMW ConnectedDrive car owners can also have remote access to their vehicle via the BMW Call Centre or the My BMW Remote App. With it, car owners can use the Concierge Services independently on their mobile phone at home or abroad, around the clock, seven days per week and without incurring any additional costs.
Other uses of My BMW Remote App include being able to lock or unlock one’s BMW by smartphone from wherever if the owner happens to be unsure whether he or she locked the car after getting out. Or, instead of using the My BMW Remote App, drivers can call the BMW Call Centre wherein, after callers have identified themselves as the owner, the Call Centre agent activates the Remote Services and unlocks or locks the vehicle.
Another feature of the My BMW Remote App is that within the ‘Climate’ menu, a BMW car owner can turn on the auxiliary heating or auxiliary ventilation. The App also allows drivers to sound the horn and flash the lights in order to find the vehicle in a large car park. And, with the assistance of a Vehicle Finder, it shows the car’s current position on a map on a smartphone.
As an added convenience for those who may often change their mobile phones to a new one, the My BMW Remote App can be download on the App Store or on Google Play™. However, before one can avail of any Remote Services, it must be activated in the BMW ConnectedDrive customer portal (incl. security question for use via the Call Centre).
To know more about BMW Cars and Connected Drive features, please visit Ali Alghanim & Sons Automotive Company’s showroom.