Kuwait City, Jan 16: Kuwait Telecommunications Company – stc, a world-class digital leader providing innovative services and platforms to customers, enabling the digital transformation in Kuwait, opened its latest flagship branch at Assima Mall in Kuwait City. The branch aims to showcase the various products and services offered by stc, while presenting an exceptional experience for visiting customers. In line with its strategic approach, stc aims to blend technology with customer-centric services, presenting a unique customer experience at all its branches.
The Assima Mall branch has been designed to offer a seamless, fast, and efficient customer experience that integrates both innovative features and convenient solutions. By visiting the branch, primely located in the heart of Kuwait City, customers will gain access to a wide range of services through stc’s expert staff, and interactive screens. Designed meticulously for optimal customer convenience, the new branch features spacious stations elegantly displaying the latest in smartphones and entertainment devices. This layout is tailored to provide customers with a tangible, firsthand shopping experience. Visitors will have the opportunity to personally test and interact with products, allowing them to assess the grip, size, and functionality of devices to make an informed purchase decision. Moreover, the branch is equipped with a dedicated 24/7 self-service area, thoughtfully created to cater to customers' needs at any time, ensuring their requests are fulfilled efficiently and conveniently.
The opening of the Assima Mall branch marks an additional strategic location where stc can serve customers in Kuwait City and provide assistance in any telecom and digital solutions needs. Location wise, the new branch is the first to open in Kuwait City, aside from the Souq Sharq branch, catering to residents and employees in the area of Kuwait City and Assima Mall. Through such flagship branches, stc aims to offer a streamlined and personalized shopping experience. This allows customers to effectively manage their accounts and explore the latest offerings and promotions with the guidance of professional and highly informed employees.
stc indicated in a statement that it is dedicated to consistently delivering exceptional customer experiences across various channels, including branches, digital platforms, and call centers. This commitment aligns with the Company's corporate strategy, focusing on unique offers and promotions, its strong 5G network, and providing a wide range of solutions at competitive prices. By engaging with customers through channels that they feel comfortable with, stc seeks to better understand their lifestyle choices, thereby adding significant value to their daily lives and activities through tailored offerings.
To find out more about stc’s events, promotions, and sponsorships, follow stc’s official social media platforms, visit one of stc’s branches, download mystc mobile application, visit www.stc.som.kw or contact the customer service center by dialing 102 for around the clock assistance.