Servers crisis interrupts the electronic services at CSC

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Site uses advanced programming language

KUWAIT CITY, July 7: Lack of ability of the servers to accommodate the current new website of Civil Service Commission (CSC) is the reason for the crisis concerning interruption of the electronic access by employees of the government agencies affiliated to the commission, reports Al-Jarida daily.

The daily quoting a source said the amount of data available on the new site and the speed of transmission between the site and the integrated systems require new servers that are highly efficient since they cannot rely on existing servers that have exceeded the useful life of several years. The old servers cannot accommodate the size of data and large numbers of users and integrated systems.

He explained that the site uses advanced programming language and provides new services and mechanisms to serve data of more than 370,000 employees in the government agencies.

The number could increase in the coming years, so it requires increasing the number of servers to avoid slowdown or disruption.

The source pointed out that CSC has requested tender for the purchase of new servers in order to expand the current computing resources and to increase the processing capacity of resources, and the renewal of cloud computing licenses and infrastructure.

He affirmed that request to buy new servers for the new site is being studied by the monitoring authority – State Audit Bureau – after its presentation to the Central Tenders Committee. He indicated the purchase order included two types of large servers supporting the formation of infrastructure towards e-government.

The source said the service to enter and benefit from the new site was only available to the staff of the commission and their counterparts at the Government and Manpower Restructuring Program (GMRP) “previously” because their data was linked to the main server of the website of the Civil Service Commission. He noted the commission follows the purchase of servers, and once completed, the site can be used.

This is expected to take effect by the end of August. He added that services available on the site include text messaging, deposit service, leave and other simple services. In the past period, CSC had implemented projects to automate the procedures of government agencies in the country from different bodies and ministries.

In 2009, the sector implemented the cloud computing principle through which about 90 percent of the servers in the data centers have been converted to virtual servers. Modular computing allows easy access to computing resources, he said.

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