Municipality’s new service to notify public about warnings & violations

MPW said received 3,310 complaints in January

This news has been read 1510 times!

KUWAIT CITY, March 9: Kuwait Municipality recently announced the launch of a new communication service for the public to notify them electronically about a warning or violation through notifications that reach the concerned party via the Sahel app. In a press statement, it explained that the launch of this service was based on direct directives from the Minister of Public Works and Minister of State for Municipal Affairs Dr. Noura Al-Mashaan to facilitate citizens and residents to be informed directly of the measures taken in the event of a warning being issued regarding municipal violations to avoid legal accountability, as well as the financial fines that result from failure to respond to the warning or violation. It also provides an opportunity to complete the reconciliation order process in order to avoid issuance of judicial rulings against the violator in the event that a violation report is issued by municipal inspectors.

This step is consistent with the government’s approach to developing services, and for benefiting from the Sahel app and the communication tools available within the government’s electronic services. In a related context, the Environmental Affairs Committee of the Municipal Council, during its meeting headed by Alia Al-Farsi, referred to the executive branch the Ministry of Health’s letter regarding health control over waste landfills, to obtain a detailed report on it. It also referred to the executive branch the proposal submitted by a citizen regarding helping citizens and reducing burdens. The committee kept on its agenda the two proposals submitted by member Eng. Sharifa Al-Shalfan regarding maintaining the cleanliness of the marine environment and recycling plastic bottles and their covers. Meanwhile, the Ministry of Public Works announced that it had received 3,310 complaints in January from all governorates of the country.

In a statement, it explained that these reports included 622 from Farwaniya Governorate, 655 from Jahra Governorate, 573 from Capital Governorate, 457 from Ahmadi Governorate, 313 from Hawally Governorate, and 173 from Mubarak Al- Kabeer Governorate. There were also 288 reports related to highways. A total of 61 reports were received by Sanitary Engineering Department, and 68 reports were received by the ministry’s Operations Room. The ministry received many complaints related to streets and roads in different areas of the governorates. The complainants appreciated the efforts exerted by the ministry during the current period for various maintenance works. In some complaints, they stated that the roads have been suffering for years from severe neglect and lack of attention due to the lack of maintenance contracts for the streets and internal roads, most of which have eroded. They called for the speedy repair of the streets and the elimination of the potholes found on most streets, especially the highways, which expose the users of those roads to accidents. These complaints came from many areas that suffer from road problems, including Abdullah Al-Mubarak, Sabahiya, Saad Al-Abdullah, Rehab, Omaria, and other areas. In a separate context, sources from the Ministry of Public Works indicated that the Construction Projects Sector of the Ministry of Public Works is in the process of proposing a consultancy agreement to design a building and headquarters for the Ministry of Higher Education, revealing that a budget has been allocated during the 2024/2025 fiscal year.

By Inass Awadh and Mohammed Ghanem
Al-Seyassah/Arab Times Staff

This news has been read 1510 times!

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