publish time

17/03/2024

author name Arab Times

publish time

17/03/2024

Kuwait City, Mar 17: Mohammad Saleh & Reza Yousuf Behbehani Company (MSRYB) the authorized dealer of Isuzu Trucks and D-max Pick-ups, for the State of Kuwait, have again secured the No.1 best Isuzu Dealer Award in the Middle East and Africa Region

The prestigious award for the year 2023 was presented at the Isuzu Middle East Dealer Conference held at Seychelles in the presence of about 150 invited Executive Managers from the Mena and Africa Regions, and Senior Executives from Isuzu Japan, Dubai, and Germany.

The award was based on several criteria’s and KPIs as highlighted below: -

  1. Increase in Market share.
  2. Customer satisfaction
  3. Commitment to Excellence
  4. Exceptional performance in sales and Aftersales KPIs
  5. Priority on Health, Safety and Environment.
  6. Achieving Isuzu Dealer Standards on top level.
  7. Training against all departments, Sales, Spare parts & Service.
  8. Grand Prix competition results.
  9. Continuous focus on fix it right at first time

MSRYB performed exceptionally well in all fields and won this most prestigious award.

“We are really honored by receiving this accolade from our Great Partner Isuzu” said Abdul Ghani Behbehani, Director, MSRYB in his reply speech. “Infact, this is the third consecutive year that we are winning this highest Isuzu Award” he continued. “Our consistent efforts and focus on delivering outstanding services and our commitment to excellence have truly made a difference. Thanks to the Great support of Isuzu & the IIF Sales and After sales team” he complimented.

Behbehani concluded his speech with a remark that “We will do our best to maintain the No.1 position for the years ahead.”

Over the last 51 years, MSRYB has been maintaining a healthy partnership with Isuzu, achieving several awards to its credit in terms of Sales, Spare parts, and Service.

They are on the move further and further for customer Total Satisfaction through their Sales and After sales facility located at Al-Rai, Shuwaikh on the main Automotive Street and three service locations at Sharq, Jahra, Ahmadi, and the 4th one at Shuwaikh, preparation for the same is in progress.