KUWAIT CITY, May 29: The Civil Service Commission (CSC) announced on Wednesday that government employees can now obtain 18 types of official certificates through the unified government e-services platform "Sahel," eliminating the need for in-person visits and advancing its goal of a paperless bureau.

In a statement posted on its official X account, the CSC said the new digital services are aimed at streamlining procedures, reducing time and effort, and enhancing access to government documentation.

Among the newly available services is the “Request an Instant Certificate” feature, which allows employees in government entities participating in the instant certificates system to print documents — after paying applicable printing fees — such as salary breakdowns, confirmation of salary transfers, career progression records, employment status, and financial statements.

Additionally, the platform now offers a "To Whom It May Concern" certificate issued by the CSC that confirms an individual's registration status in the central employment system for Kuwaitis. It also provides information on the appointment status of both Kuwaiti and non-Kuwaiti employees in institutions using integrated systems.

The electronic services also include the Exit Permit certificate for holders of Article (17) residency. Provided in cooperation with the Ministry of Interior, this certificate can be requested and issued via Sahel following employer approval.

The CSC further stated that employees can access certificates confirming completion of training courses provided by the Human Resources Development Center directly through the application.

For those nominated for official missions or study leave, the application enables issuance of a preliminary “To Whom It May Concern” certificate, with online payment available for the necessary fees. This document can then be submitted to the relevant embassies for processing.

Government employees working in agencies with integrated systems can also use the platform to inquire about and access a wide range of certificates, including those related to career progression, job and financial status, salary details, financial grade sequences, and financial discrepancies.