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Kuwait Company Not Paying Indemnity? Know Your Legal Rights

publish time

09/05/2025

publish time

09/05/2025

Kuwait Company Not Paying Indemnity? Know Your Legal Rights

Navigating the complexities of resignation, termination, and indemnity in Kuwait’s labor market can be overwhelming for both employees and employers. Whether you're leaving your job voluntarily or facing termination, understanding the legal framework governing indemnity is crucial for securing your financial entitlements. Kuwait’s Labor Law lays out detailed guidelines for calculating indemnity, but the rules differ depending on the nature of your departure—resignation, voluntary exit, or termination by the employer.

This legal clinic advice aims to clarify the different scenarios, the process of claiming indemnity, and the steps you need to take to ensure that your rights are fully protected, even in the event of employer delays or disputes. If you're navigating this process, whether voluntarily leaving or involuntarily terminated, this guide will help you understand your options and the legal procedures you need to follow.

 General Rules for Indemnity on Resignation (Article 53):

  • Less than 3 years of service:
  • 3 to 5 years of service:
  • 5 to 10 years of service:
  • More than 10 years of service:

Examples of Indemnity Calculation

Scenario Example:

  • EmployeeType: Monthly-paid
  • Basic Salary: KD 500
  • Years of Service: 6 years
  • Reason for Leaving: Resignation (voluntary)

·  First 5 years: 15 days of salary per year

·  After 5 years: 1 month's salary for each additional year (In this case, 1 year beyond 5)

Calculate 15 days' salary

· To get daily salary: KD 500 ÷ 26 = KD 19.23 (26 working days in a month)

·  15 days' salary = 19.23 × 15 = KD 288.45

·  So, for the first 5 years: KD 288.45 × 5 = KD 1,442.25

Calculate 1 month's salary for the 6th year

That’s just the monthly salary: KD 500

Total Indemnity before applying resignation reduction

KD 1,442.25 (first 5 years) + KD 500 (6th year) = KD 1,942.25

Apply resignation reduction (2/3 entitlement for 5–10 years)

2/3 × KD 1,942.25 = KD 1,294.83 (Final Payable Amount)

When an employee is terminated by the employer in Kuwait (without cause), the indemnity rules are more favorable to the employee than in the case of resignation.

Here's a clear breakdown based on Kuwait Labor Law No. 6 of 2010, specifically Article 51:

Indemnity When Employee is Terminated (Without Misconduct)

Employee is entitled to full indemnity, regardless of the number of years worked.

 How Indemnity is Calculated (for monthly-paid employees):

  • First 5 years: 15 days' wage for each year of service
  • Beyond 5 years : 1 month’s wage for each additional year
  • Cap : Maximum indemnity must not exceed 18 months’ salary

Example Scenario:

  • Basic Salary: KD 600/month
  • Years of Service: 8 years
  • Reason for Leaving: Terminated by employer (not due to gross misconduct)

Step 1: Daily Wage: KD 600 ÷ 26 = KD 23.08

Step 2: First 5 years: 15 days/year × 5 = 75 days → 75 × 23.08 = KD 1,731

Step 3: Next 3 years: 1 month’s wage × 3 = KD 600 × 3 = KD 1,800

Step 4: Total Indemnity: KD 1,731 + KD 1,800 = KD 3,531

 No Deductions or Reductions Apply

Since the employee did not resign and was not terminated for cause, the full indemnity is payable.

For Employees who are terminated for misconduct or breach of contract they may lose their right to indemnity entirely, depending on the severity and the specific grounds for termination.

Termination for Misconduct or Fraud — Kuwait Labor Law:

According to Article 41 of the Kuwait Labor Law (Law No. 6 of 2010), an employer can terminate an employee without notice or indemnity in cases of:

Serious Misconduct, including:

  • Assaulting the employer or a superior
  • Committing a crime during work (e.g., theft, fraud, embezzlement)
  • Repeated violations of work rules after formal warnings
  • Major negligence caused a serious loss to the company
  • Disclosure of confidential information
  • Falsifying documents

Step-by-Step Guide to Claim Indemnity (Leaving Kuwait for Good)

Step 1: Finalize Employment Exit

  • Resignation or Termination Letter: Submit or receive formal written notice.
  • Notice Period: Serve the required notice (usually 3 months) unless waived or bought out.
  • Exit Reason: Know if it’s resignation, termination with cause, or without cause — this affects indemnity entitlement

Step 2: Cancel Residency (Iqama)

  • The employer must cancel the employee's work permit and residency (Article 18 visa) through the Ministry of Interior.
  • Employees must not rely on automatic visa expiry after 6 months; manual cancellation is essential to avoid issues in MOI records.

Step 3: Calculate Indemnity

  • Based on: Basic salary
  • Determine if the employee gets full, 2/3, or half of the amount (or none, if terminated for misconduct).

Step 4: Request Final Settlement

This includes:

- Indemnity (gratuity)
- Any unused leave balance
- Salary dues
- Flight ticket (if stated in contract)

Ask HR to provide a final settlement sheet and clearance form.

Step 5: Get Clearance & Exit Documents

  • Submit: Company ID, Laptop, phone, tools, etc
  • Obtain:

- Experience certificate
- Final clearance letter
- Copy of residency cancellation
- Salary certificate, if needed for future employment or banking

What to Do If Your Employer Doesn’t Pay Indemnity in Kuwait

1. Try to Resolve Amicably (if possible)

  • Send a formal written request (email or letter) asking for your indemnity an final settlement.
  • Request a written timeline or response.
  • Keep copies of all communication — they may be used as evidence.

2. File a Complaint with the Ministry of Social Affairs and Labor (MSAL)

Where:

  • Go to the Labor Relations Department at the Ministry office in your governorate (e.g., Farwaniya, Hawally).

What to bring:

  • Civil ID or passport copy
  • Work permit
  • Employment contract
  • Proof of resignation or termination
  • Final settlement sheet (if any)
  • Proof of salary (bank statements, payslips)
  • Any communication with employer

What happens:

  • A conciliation meeting is scheduled with your employer or their representative.
  • If no agreement is reached within 15 days, the case is referred to the Labor Court.

3. File a Case in Labor Court

  • Labor court procedures are relatively worker-friendly.
  • You don’t need a lawyer, but having one is helpful for complex cases.
  • Most cases result in the employer being forced to pay indemnity and other dues with retroactive effect and interest.

4. Exit Kuwait Without Losing Right to Claim

If you're leaving the country:

  • Sign a power of attorney (PoA) to a lawyer or trusted person to follow up.
  • You can still claim dues from outside Kuwait through legal channels.
  • Keep original copies of your contract and proof of employment.

 5. Raise Awareness or Pressure (last resort)

  • Some workers turn to embassies, media, or legal aid groups.
  • Workers from India, the Philippines, Bangladesh, etc., often find support from community helpdesks at their consulates.

If the Employer Refuses to Pay: Enforcement Action Begins

The employee (or their lawyer/representative) can initiate execution procedures (called Tanfeeth in Arabic) through the Execution Court.

The Execution Court can:

  • Freeze the employer’s bank accounts
  • Seize company assets or vehicles
  • Block the renewal of company licenses or commercial activities
  • Prevent the employer from leaving the country
  • Issue arrest warrants in extreme cases

 Note: This process can be slow, especially if the company is stalling, has no liquid assets, or has closed operations.

  Important Notes:

  • Employers who refuse to pay indemnity violate Kuwait’s labor law.
  • Delays are common, but courts do rule in favor of employees with documentation.
  • Do not sign any "full and final settlement" unless the full indemnity is included and paid.

 

1. Termination by Employer with Just Cause (Article 41)

The employer may terminate the employee without notice or indemnity if the employee:

·       Commits a grave mistake causing significant loss.

·       Violates company policies or contract terms repeatedly.

·       Is found intoxicated or commits an immoral act during work.

·       Assaults the employer or colleagues.

·       Fails to perform duties despite written warning.

·       Works or shares information to competitors

·       Fraud / Embezzlement

2. Termination by Employer Without Just Cause

If no valid reason exists, the employer must provide:

·       Notice period (usually 3 months for monthly paid employees).

·       End-of-service indemnity.

·       Compensation for arbitrary dismissal if proven.

3. Resignation by Employee with Just Cause (Article 48)

The employee may leave without notice and still claim indemnity if:

·       The employer breaches the contract.

·       The workplace is unsafe.

·       The employee is assaulted or treated inhumanely.

4. Termination / Resignation by Mutual Consent

·       Both parties agree to end the contract.

·       Terms (like notice period or indemnity) can be mutually negotiated.

 

5. Termination Upon Expiry of Fixed-Term Contract

·       If not renewed, the contract ends automatically.

·       The employee may still be entitled to end-of-service benefits.

 

6. Termination Due to Force Majeure or Business Closure

In case of shutdowns (natural disasters, bankruptcy), termination may occur with compensation depending on the case.

Voluntary Resignation by Employee – What steps should be followed

If the Employee Resigns (Voluntary Resignation)

Step-by-Step Visa Transfer Process:

  • Submit Resignation in Writing (The employee must submit a written resignation.)
  • Provide 90 days’ notice (if on an indefinite contract) or follow the notice period in the contract.
  • Get the employer’s acknowledgment or acceptance in writing
  • Serve Notice Period
  • Work the full notice period unless both parties agree to waive it.
  • Ensure all duties are fulfilled and company property returned.
  • Take a copy of a letter that all company related items/data have been handed over
  • Request for Visa Release (No Objection)
  • Ask the current employer for a visa release or transfer letter (also called a No Objection Certificate – NOC). - This document allows the employee to transfer sponsorship.
  • Obtain Work Permit from New Employer

The new employer applies to the Ministry of Social Affairs and Labor (MOSAL) for a new work permit.

  • This includes submitting a copy of the employee’s passport, NOC, and current work visa.
  • Sign Transfer Agreement
  • All three parties (the old employer, the new employer, and the employe) must sign a tripartite agreement at the Ministry of Labor confirming the visa transfer.
  • Medical & Fingerprinting (If required, go through medical test and fingerprinting again under the new employer).
  • Transfer Residency (Visa) - The new employer completes the residency transfer process at the Ministry of Interior (Immigration Dept).
  • Civil ID is updated with new sponsor details.
  • Final Settlement from Previous Employer
  • Collect end-of-service benefits, leave encashment, and any unpaid salary from the old company.
  • Get a service certificate if needed.

If the Employee is Terminated (Involuntary Termination)

Step-by-Step Visa Transfer Process:

  • Receive Termination Letter (Employer issues a formal termination notice).
  • Usually includes a notice period of 90 days, unless terminated for cause.
  • Serve Notice Period or Get Paid in Lieu
  • The employee either serves full notice or is paid instead (if the employer waives the period).
  • Request Visa Release/NOC
  • Even after termination, the employer must provide a visa release/NOC if the employee wants to transfer to a new company (unless restricted by contract).

Important Notes:

Employer Refusal: If the employer refuses to release the employee, the case may go to the Labor Court or Ministry of Labor, especially if the employee has completed 3 years of service (common threshold for unrestricted transfers).

Article 18 visa holders (private sector) generally have more flexibility in transferring visas.

Blacklist Risk: If an employee leaves without permission or proper clearance, the old sponsor can block the transfer, which may result in a ban.

  • Do not sign any "full and final settlement" unless the full indemnity is included and paid.

Step-by-Step Process After Resigning and Returning Home

1.     Submit Resignation and Complete Exit Formalities

·       Give proper notice period (usually 90 days, unless otherwise stated in the contract).

·       Ensure all dues are settled (salary, indemnity, leave, etc.).

·       Get a clearance letter or end-of-service certificate.

·       Employer cancels the residency (visa) before you leave (Temporary Residence upto 3 months is stamped to finish all formalities).

·       Get clearance of electricity/telephone bill paid and no bank loans are pending

·       Complete fingerprint clearance (exit process at Immigration).

·       Leave Kuwait legally.

Important: Ensure there are no absconding or legal cases filed against you. These can block your exit and re-entry.

2. Secure a Job Offer from a New Company in Kuwait (Those who wish to return)

Once in your home country, find a new employer in Kuwait willing to hire and sponsor you.

Kindly note the employer should have a valid work permit quota approved by the Ministry of Social Affairs and Labor (MOSAL).

 

 3. Employer Applies for a Work Visa in Kuwait

The new employer must:

·       Submit your documents to MOSAL, including: - Copy of your passport - Academic and professional certificates (attested) - Job offer and contract - Get a work permit approved. - Apply for visa issuance (Article 18 – Private Sector) at the Ministry of Interior.

 

4. Receive Work Visa in Home Country

·       The employer sends the visa details or work visa number to you.

·       Take this to the Kuwaiti embassy or visa processing center in your country. Submit: - Medical certificate (from an authorized medical center by Kuwait Embassy) - Police clearance certificate (PCC) - Passport, photos, etc. - In some countries, this process goes through agencies approved by the Kuwait government.

 

5. Travel to Kuwait on New Visa

Once the visa is stamped and medical is approved, you can fly to Kuwait.

You’ll enter on a temporary work visa that needs to be converted. (You will have 90 days to terminate the contract and return to your country if you don’t like the job)

6. Finalize Residency in Kuwait

·       After arriving: - Undergo fingerprinting and medical check (in Kuwait). - Submit documents to Immigration for final residency stamping. - Get your Civil ID issued.

You are now officially working under the new employer’s sponsorship.

 

Key Tips:

Blacklist Check: Make sure your previous employer didn’t blacklist or block you. If they did, your new visa may be rejected.

Waiting Period: Usually no mandatory waiting period to return to Kuwait unless the previous employer filed a case.

Contract Compliance: Complete your notice period and exit cleanly to avoid problems returning.

Exiting Process: Ensure that you have formally exited Kuwait by cancelling your residency permit, rather than allowing your visa to be automatically cancelled after six months of absence. (In below details shows step by step guide if your new employer cannot apply for a visa)

 

If an employee resigns and leaves Kuwait but later discovers that their residency (iqama) was never officially cancelled in the Ministry of Interior’s system, it can create complications. Specifically, when a new employer attempts to process a work visa under Article 18, the system may block the application because it still shows the employee as "residing" in Kuwait under their previous sponsor.

 

Here’s what you can do in this situation:

What to Do If Your Visa Was Not Cancelled After Leaving Kuwait

1. Confirm the Status in the System

·       Ask the new employer or a visa typing center in Kuwait to check your residency status in the Ministry of Interior (MOI) system using your passport number or old civil ID number.

·       If your name still appears as “under residency,” it means your iqama was not properly cancelled.

2. Contact the Previous Employer

·       The fastest solution is to directly request the previous employer (old sponsor) to: Cancel the residency in the MOI system, and Remove any blocks or restrictions.

(This usually requires them to visit the Jawazat (Immigration Dept) with your file and submit a formal cancellation request.)

3. Provide Proof of Exit

If the employer is uncooperative or unreachable, the new employer (or a legal agent on your behalf) can try to cancel the old residency using your exit record.

They must go to:

·       General Administration of Residency Affairs (Immigration Dept)

·       Bring: A copy of your exit stamp in the passport (proving you left the country) Your passport copy Possibly a signed letter from the new employer

They may request to “cancel the old file due to departure.”


 4. Appointing a Legal Representative (Optional)

·       If you're outside Kuwait, you can give power of attorney to someone in Kuwait (often the new employer’s PRO or a lawyer) to handle this on your behalf. The POA should: - Be attested by the Kuwaiti Embassy in your country - Clearly authorize the representative to act on your behalf for immigration matters

5. File a Request with MOI or Labor Dept

If the old sponsor is refusing to cooperate or deliberately blocking your transfer, the new employer can raise the issue at the:

- Ministry of Interior (MOI) – Residency Violations Section - Public Authority of Manpower (PAM) – especially if the employee completed the contract and left legally

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