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Bid to improve Kuwait’s energy efficiency
KUWAIT CITY, April 20: The Minister of Electricity, Water and Renewable Energy, Minister of Social Affairs, Labor and Community Development, Dr Mishaan Al-Otaibi, announced the opening of the Center for Operation and Management of the Smart Meter System of the Ministry of Electricity, Water and Renewable Energy, as part of the Ministry’s plan and future vision for the gradual transformation of the current network from typical to smart network using modern technology and information systems which will significantly contribute to improving energy efficiency. He said the Ministry has adopted the smart meters project and the aim is to provide distinguished digital services to customers in the area of billing and consumption control.
Al-Otaibi explained among the objectives of the project is to work to improve the reliability of the electrical and water network, as well as to reduce complaints related to electricity and water bills and the speed of their issuance and to reduce the costs involved in reading 700,000 meters monthly, in addition to enabling renewable energy sources and facilitating their connection with the electrical system. The Ministry plans to replace all customer meters during the next three years. He disclosed the ministry has supplied 200,000 meters as a first stage and disclosed of the implementation of the second phase will start with 400,000 electricity meters and 200,000 water meters until all meters are completely replaced.
Al-Otaibi praised the important role played by the technical staff in the customer services sector, who work in a team spirit to reach the desired goal. Assistant Undersecretary for the Customer Services Sector, Ahmed Al-Rashidi, said the customer care center for Operation and Management of the Smart Meter System brings together its pillars — the sub-working teams represented by the sector departments related to the smart meters project – the management of the automated center, the administration of customer services and the administration of follow-up contracts and maintenance under one roof. He called it an integral part to manage this vital two-phase project — replacement, installation and management of operation and support of 600,000 smart electricity meters and 200,000 water meters.
By Muhammad Ghanem Al-Seyassah Staff