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Monday, October 13, 2025
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Australian govt to use all available laws to deal with Qantas data breach

publish time

13/10/2025

publish time

13/10/2025

SYD201
Australian Prime Minister Anthony Albanese gestures during a press conference in Sydney, Australia on Dec. 12, 2024. (AP)

CANBERRA, Oct 13, (Xinhua): Australia's Minister for Home Affairs Tony Burke said on Monday that the federal government will use all available laws to deal with the Qantas data breach, involving the personal data of about 5.7 million customers. Burke told Australian Broadcasting Corporation (ABC) radio on Monday morning that Qantas has the obligation to provide cybersecurity, which doesn't just mean having the right technical measures in place but also means making sure that its staff are fully trained.

The airline on Sunday confirmed that it was one of a number of companies globally to have had stolen data released by a hacker group that targeted customers of software giant Salesforce between April 2024 and September 2025. The personal data of 5.7 million Qantas customers, including names, frequent flyer numbers, contact details and birth dates, was stolen in the attack on June 30.

Qantas said in July that the hacker group had targeted a third-party system used by an offshore Qantas call center. According to local industry publication Information & Data Manager, Qantas could face substantial penalties if the Office of the Australian Information Commissioner (OAIC) determines the breach constitutes a "serious interference with privacy."

"You can outsource parts of your business, but you don't outsource the law," Burke said on Monday. In a statement on Sunday, Qantas said it has an ongoing injunction in place to prevent the stolen data from being accessed, viewed, released, used, transmitted, or published. Burke on Monday advised anyone who was affected by the breach to hang up and call back through official lines if they receive an unexpected call from someone claiming to be from Qantas.