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Are you happy with your internet service provider?

KUWAIT CITY, June 22: The Communication and Information Technology Regulatory Authority (CITRA) announced the launching of a platform for measuring Internet speed through the website – http://speed.ix.kw – as part of its efforts to evaluate the performance of telecommunications companies and service providers.

In a statement to Kuwait News Agency, CITRA disclosed the platform will provide users with information about the quality of the services provided by all networks in a transparent and clear manner; as well as developing the principle of transparency and the Kuwaiti technological scene.

Sources pointed out that to ensure fairness for all service providers, the basic evaluation system will be placed in the Kuwait Internet Exchange and all suppliers will have direct contact with the exchange, in addition to conducting speed tests on the basic system to measure the performance of the local network.

Sources affirmed this will improve the performance of service providers and the experience of users, indicating that similar initiatives have been successfully implemented by government agencies around the world in order to advance competition in the market and improve services.

Sources added CITRA intends to take more initiatives as planned, confirming that it will continue to develop platforms and tools to help users and service providers develop the market and perform better.

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