Kuwait City, Mar 11: Al Ahli Bank of Kuwait (ABK) has continued its commitment to promoting excellence and professional development among its employees. The ‘Rising Branch’ program, designed to reward exceptional performance and elevate customer service standards, recently celebrated the exceptional achievements of employees at the Al Mansouriya and Al Adan branches.

On this occasion, Loai Muqames, CEO-Kuwait, and Johair Marafi, General Manager of Retail Banking at ABK, visited the branches to congratulate employees on achieving the coveted ‘6-Star Branch’ title for their outstanding performance in 2023. The accolade was based on specific criteria, including exceptional customer service, customer satisfaction, and contributions to the Bank's competitive position in the market.

Commenting on this achievement, Muqames underscored the Bank's commitment to appreciating and enhancing the skills of its employees, stating, "We are keen on expressing our gratitude to our employees and firmly believe they are an essential element to our success. I would like to congratulate our valued employees for their dedication and strive to develop both their skills and the Bank’s offerings.”

On her part, Marafi emphasized the significance of recognizing and rewarding exceptional performance, stating, "The Rising Branch program aims to provide services that exceed customer expectations and to acknowledge and reward employees with outstanding performance. The Al Mansouriya and Al Adan branch teams have done a fantastic job and I encourage everyone to continue to go the extra mile."

ABK remains dedicated to investing in employee development through various training programs, awareness seminars, and exclusive partner collaborations. The Bank's commitment to recognizing and motivating its employees serves to elevate customer service standards and maintain its competitive edge in the banking sector.

Since its establishment in 1967, ABK has progressed to become one of the leading Kuwaiti banks in the region that offers a wide array of personal, corporate, and private banking products and services. ABK also provides a broad range of local, regional, and global investment solutions and services through its subsidiary, ABK Capital.

Across the region, the Bank offers individuals and corporates the convenience of comprehensive banking and financial services in the Egyptian market through ABK-Egypt’s network of 48 branches.

This is in addition to ABK’s three branches located in Dubai, Abu Dhabi, and Dubai International Financial Centre (DIFC) in the United Arab Emirates, servicing both Kuwaiti and Emirati individual and corporate clients.

ABK is a strong supporter of Central Bank of Kuwait and Kuwait Banking Association’s 'Let's Be Aware' awareness campaign. Through its various initiatives, the Bank aims to promote financial inclusion by educating Kuwaiti society about customer rights, responsibilities, and the different types of banking and special needs services. Additionally, ABK consistently provides strategic information on how to avoid banking and financial fraud, loan application requirements, digital services, and more.