KUWAIT CITY, June 3: Ooredoo, Kuwait’s fastest network, announced the launch of its newly revamped Nojoom rewards program which offers its customers the best exclusive discounts. Accessible to all Ooredoo customers, the program offers members free upgrades, vouchers and discounts from a large variety of partners, ranging from service providers, retailers and hotels, and airline companies. In addition, customers use their Nojoom points to buy products from the Nojoom Online Rewards Store.
Commenting on this, Ooredoo Kuwait’s Senior Director of Corporate Communications Mijbil Alayoub reiterated in a statement Ooredoo’s commitment to providing customers with a comprehensive experience that enriches their life and meets their expectations. “We have carefully selected partners for our Nojoom program to ensure that all our customers, no matter what their needs are, get a rewarding experience,” he said.
Established in 2012, the Nojoom Rewards Program is now revamped to match the Kuwaiti lifestyle, which is modern and youthful and is on the same pace of the international trends.
Nojoom has been awarded the best loyalty program in the Middle East and Africa for three consecutive years in 2012, 2013 and 2014.
The Nojoom program has a wide array of partners which boasts Alshaya, X-Cite, Al Oula Gas Stations, IKEA and many other partners that will suit the lifestyle needs of Ooredoo customers.
Ooredoo intends to increase the number of partners in the future to ensure that all customers have a rewarding experience that matches their needs.
The revamped Nojoom rewards program has many new benefits which include transferring Nojoom points to friends and family, donate Nojoom points for charitable causes, and redemption for partners’ voucher which are readily accessible through nojoom.ooredoo.com.kw or the My Ooredoo app.
Nojoom for Nukhba
Members of Nukhba, Ooredoo’s VIP plan, get enrolled automatically in the Nukhba tier of the Nojoom Rewards Program. Nukhba members get special rewards for all the points accrued for every KD spent on using Ooredoo’s services.
The points can then be redeemed with vouchers from any of Ooredoo’s partners, which include prominent retailers, hotels, airline companies, spas, restaurants and many more premium service providers.
It is worth mentioning that all of Ooredoo’s Nukhba clients are taken care of with a designated account manager, a special hotline (110) to answer any of their queries around the clock, and are always kept up to date with future packages and products before they are released in the market. This is in addition to the customary Ooredoo benefits such as unlimited minutes, contract freeze, and easy transfer of contract ownership for customers’ convenience. Also, Nukhba customers can benefit from an exclusive concierge service that can be availed at most valet parking spots in Kuwait, in addition to entering VIP lounges in most international airports.