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Company is not willing to give release even after completing notice period

I have been working in a private company for the last 10 years. I am getting a good offer from another company and hence continuing with my current job. I have submitted my resignation. I am almost about to complete my notice period and have submitted all documents. But now they are not willing to give me a release, please advise me how to approach in this case.

Name withheld

Answer: You are entitled to a release after working for the company for ten years. If the company insists on not releasing you, file a complaint with the Ministry of Social Affairs and Labour through the Labour Department in your area. If you take this step, your complaint will be looked into and we believe you will get a favorable result since the law is on your side.

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