KUWAIT CITY, July 9: Ahli United Bank (AUB) recently celebrated the official launch of its new branch in Al Jahra. The Bank has relocated its long-established branch in the governorate to its new location to provide improved customer facilities, reflecting its commitment to drive customer satisfaction while ensuring an excellent banking service and environment. The new branch adds value to AUB’s network of branches that are strategically located across Kuwait.
AUB’s new branch in Al Jahra, which has Fassal Al-Shammary as Branch Manager, is located in a vibrant and commercial location. The Bank’s latest branch has been furnished with up-to-date equipment within a modern design to provide high levels of customer service. The branch is equipped with ATMs providing an integrated service to customers. Safe Deposit Lockers are also available to allow customers to store their valuable items in a safe and efficient manner. Moreover, the new branch further includes a dedicated area for the Bank’s female customers, offering complete privacy and comfort while conducting they conduct banking transactions.
In line with the Bank’s mission to meet the needs of its wide range of customers, Al Jahra branch has been designed to provide its services to special needs customers with different disabilities through the adoption of modern and updated facilities that provide a range of services for those customers in need of special assistance. The initiative is part of the Bank’s overall effort to provide an integrated service that accommodates its customers’ wide array of needs.
The official celebration was attended by an extensive number of public figures, being senior officials from the Governorate of Al Jahra including the Head of Al Naeem District – Talal Mandeel Al Qahs, and Colonel Mohammed Fahad Al Ajemy, Commander of Al Jahra District, as well as a number of Al Jahra Co-Op’s board members. AUB’s Executive Management representatives were present to welcome the guests, including Richard Groves – CEO, Moataz Al Rafie – Senior Deputy CEO, Banking Services Group, Mr Ranjan San – General Manager Retail Banking, and Naqeeb Ameen – Human Resources General Manager.
The Head of Al Naeem District, Talal Mandeel Al Qahs, congratulated the Bank on the new opening. He said, “We congratulate you and ourselves as residents of Al Jahra Governorate with the official launch of your new branch. We will always remember the underlying role AUB has played in driving the national economy, along with providing an exceptional range of diversified banking services to its customers that are competitive, and are welcomed by a large number of members of the society.”
Moreover, Richard Groves also noted, “At Ahli United Bank, we continue to work to maintain the Bank’s leadership position amongst the Islamic Banking community in the country. Our strategy focuses on strengthening our relationships with our customers by providing top tier banking services. The new branch launch in Al Jahra mirrors our approach towards enhancing and further developing our banking services.”
Moataz El Rafie also noted that “The new branch in Al Jahra has been developed to meet our customers’ banking demands, a core part of our commitment to ensure the delivery of robust banking services across all our branches. This also includes choosing strategic locations that are in line with our customers’ demographic changes in an effort to reach out to them in a timely and professional manner.”
For more information on AUB’s products and services, customers are welcome visit any of the Bank’s branches, call ‘Hayakom’, the Bank’s telebanking service at 1812000 or visit its website on www.ahliunited.com.kw