KUWAIT CITY, June 3: The spokesperson for the unified government e-services application (Sahel), Yousef Kazem, announced Tuesday that the platform has completed over 100 million electronic transactions since its launch on September 15, 2021.

In a statement to Kuwait News Agency (KUNA), Kazem said the milestone reflects increasing public trust in digital government services and the growing reliance on the application. He noted that the total number of notifications sent through Sahel has exceeded 282 million.

Kazem added that Sahel currently offers 454 e-services provided by 39 government agencies, representing a significant transformation that underscores inter-agency integration and a collective drive toward digitization and simplifying procedures for citizens and residents.

He thanked all participating government agencies for their cooperation and competition in launching services through the app, highlighting their shared commitment to digital transformation and improving the efficiency of government performance.

Kazem also praised the strong support of Minister of State for Communications Affairs Omar Al-Omar, noting the Minister’s continuous follow-up on the app’s development. He emphasized that Sahel is undergoing ongoing improvements on both technical and service levels to ensure a smooth, integrated user experience.

He stressed the importance of enhancing user experience by expanding the app's "user journeys" to include key life events such as marriage, residency, and obtaining lifetime home documents. This approach aims to deliver a comprehensive digital experience that supports improved government performance based on the highest standards of security and reliability.