KUWAIT CITY, Nov 20: Kuwait’s Ministry of Health on Wednesday launched 'Salem', a comprehensive digital health application designed to streamline patient access to medical services and advance the Ministry’s wider digital transformation strategy.

Minister of Health Dr. Ahmad Al-Awadhi unveiled the new platform during a presentation at the Center for Government Communication (CGC), attended by Minister of State for Communications Affairs Omar Saud Al-Omar and senior health officials. He said the 'Salem' app replaces the 'Kuwait Seha' app and offers citizens and residents secure, fast access to their health services and digital medical profiles.

The application enables users to book appointments at hospitals and clinics, review medical records, track prescriptions and treatments, and view laboratory and radiology results. It also provides alerts for periodic checkups and upcoming appointments, and supports vaccination records and preventive health reminders.

Dr. Al-Awadhi noted that the app is integrated with other government health systems to ensure efficient data exchange and quicker emergency responses. He added that the Ministry plans to expand services on the platform to include public health programs, chronic disease management, pharmaceutical services, and home healthcare, aligning with Kuwait’s long-term health strategy.

The minister highlighted that all hospitals across the six governorates have been incorporated into the app, allowing users to browse available departments and services. He added that appointments with visiting foreign specialists will be available through the platform in the coming months. The app also supports electronic payment through Apple Pay to simplify health-related financial transactions.

Minister Al-Omar praised the initiative as a major digital milestone, reaffirming the Ministry of State for Communications Affairs’ commitment to providing full technical support, including integration through the National Data Exchange Platform. He said weekly joint meetings between the ministries are helping accelerate implementation and address operational needs.

Assistant Undersecretary for Digital Health Affairs Eng. Adel Al-Rashedi described 'Salem' as a transformative step in the digitalization of Kuwait’s health sector, noting that more than 30 separate health systems have been unified and over 100 million health records consolidated into one platform to facilitate access and speed up procedures.

Ministry of Health spokesperson Dr. Abdullah Al-Sanad said Salem represents the new generation of the Ministry’s e-services and the culmination of two decades of efforts to modernize the national health system. He emphasized that digital healthcare is now a core pillar of Kuwait’s development plan and Vision 2035.

Dr. Al-Sanad noted that the Ministry’s database includes more than 85,000 radiology reports, 400,000 medical reports, 19 million prescriptions, and over 18 million laboratory results. He stressed that Salem is not only a technological advancement but also a national commitment to enhancing healthcare delivery and expanding access for citizens and residents.

Dr. Ahmad Al-Awadhi at the presentation of the Salem application.

The new Salem application for health services.