MoC ready to resume work in all sectors for citizens, expats

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Post offices to open: Al-Shuraidah

KUWAIT CITY, June 20: Ministry of Communications Spokesperson Abeer Al-Shuraidah affirmed that the ministry has readied work plans in preparation to resume its work and provide its various services to citizens and residents following the end of the official disruption period for State agencies and the lockdown period approved by the Cabinet coming Sunday, reports Al-Seyassah daily.

In a press statement, Al-Shuraidah explained that all five sectors of the ministry, in light of what was approved by the Council of Ministers, will work from the date of resumption and commencement of partial work in government departments after the end of the comprehensive lockdown.

The sectors will open gradually and in stages ranging from three to four stages. The gap between each stage will be about two weeks to a month. In the first stage, 25 percent of the employees will resume, followed by 50 percent in second stage, and 80 percent in the last stage. The postal sector will operate in all governorates.

The precautionary measures and instructions requiring sterilization and wearing of masks will be required for visitors to post offices. This is in addition to lack of human density within the same post office, and sufficient separation among employees in compliance with the ministerial instructions issued in this regard. Work in the subscriber services units of the customer service departments will resume with suspension of new services for installation and transmission of lines.

The services will be limited in the first stage to paying dues, transferring lines at the desire of the subscriber, and requesting additional services. The examination and complaints departments as well as the telephone maintenance sections will work.

The complaints will be received by phone, and then assembled weekly, and repaired on specific days. They will later contact the concerned person by phone informing him of the result of the examination in order to ensure social distancing and prevent gatherings as much as possible to run the facility in line with the requirements of the Ministry of Health. The ministry will direct all government agencies located in comprehensive service centers (the government mall) in all governorates towards full commitment to the presence of a minimum number of staff and visitors.

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