New Terminal One at John F. Kennedy International Airport

New Terminal One at John F. Kennedy International Airport

KUWAIT / UK, Nov 11: Menzies Aviation, the leading service partner to the world’s airports and airlines, has been awarded one of two sets of ground handling licenses for passenger handling and ramp handling at the New Terminal One at John F. Kennedy International Airport (JFK) in New York. The five-year agreement represents a significant milestone for Menzies as the redevelopment of JFK transforms the airport into a world class international gateway.

From 2026, Menzies will deliver a wide range of above-and below-the-wing services including ramp handling and baggage, cabin cleaning, passenger services, ticketing, porter and passenger assistance.

The terminal, the only all-international terminal of its kind in the United States, is expected to accommodate significant traffic volumes, with Menzies projected to manage up to 20,000 aircraft turns annually. It is being built on sites now occupied by JFK’s Terminal 1 and former Terminals 2 and 3. Scheduled to open in phases from 2026, it will be the largest terminal at JFK, with 23 gates and more than 300,000 square feet of retail, dining and lounge space over a total footprint of 2.6 million square feet enclosed by floor-to-ceiling windows. Upon completion in 2030, it will have a capacity of serving 23 million passengers annually.

To support local economic development, Menzies expects to create more than 500 jobs through its agreement with the New Terminal One.

The $9.5 billion New Terminal One redevelopment is the largest single-terminal project in U.S. history and will set a new benchmark for passenger service when it opens in 2026. Eighteen carriers have already announced their commitment to operate at the terminal, with additional airlines expected in the coming months.

The New Terminal One is also setting ambitious goals, embracing cutting-edge sustainability and environmental practices, including a large-scale solar-powered microgrid, all-electric ground support equipment, and a strong focus on waste reduction. In line with this vision, Menzies will work closely with the terminal to support its decarbonization journey while advancing Menzies’ own commitment to achieve net zero across its global operations by 2045.

To meet demand, Menzies Aviation will launch a local recruitment drive and will ensure that all new employees receive industry-leading training to uphold the highest standards of safety and security for its airline customers.

John Redmond, EVP Americas, Menzies Aviation, said: “We are proud to have been selected by New Terminal One to deliver comprehensive ground handling services at this landmark development. JFK’s new Terminal One will transform the travel experience for millions of passengers, and we are delighted to play a part in bringing that vision to life.”

The New Terminal One is a key component of the Port Authority of New York and New Jersey’s $19 billion transformation of JFK Airport into a world-class gateway, which will include two new terminals, the modernization and expansion of two existing terminals, a new ground transportation center, and an entirely new, simplified roadway network. The two new terminals will field pooled all-electric ground support equipment (eGSE), a first among airports in North America and which represents a significant step toward achieving the Port Authority’s industry-leading commitment to achieve net-zero emissions by 2050. The use of eGSE aligns with the Port Authority’s 2022 zero-emission airside vehicle rule, requiring the transition to zero-emission ground service equipment at the region's three major airports with all commercially available GSE fleet required to be zero-emission by 2030.