22/04/2026
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22/04/2026
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KUWAIT CITY, Apr 22: The Public Authority for Manpower has announced the rollout of a new package of digital services as part of its ongoing efforts toward comprehensive digital transformation, aiming to simplify and accelerate labour-related procedures through the “Ashal Services” portal.
The new services include issuing work permits, cancelling work permits for expatriate workers, and reversing work permit cancellations, to improve efficiency and reduce administrative procedures for employers and workers in the private sector.
According to the Authority, the upgraded services cover several residency categories, including:
Article (26): Spouses of Kuwaiti citizens (husbands or wives)
Article (27): Children of Kuwaiti citizens
Article (28): Widows or divorced spouses of Kuwaiti citizens
Article (29): Other relatives excluding spouses and children
Article (30): Individuals whose legal status has been amended
Work Permit Transfer and Cancellation Services
The Authority stated that the “Issuing a Work Permit – Transfer from Outside the Sector” service allows eligible expatriates under the listed residency categories to transfer their work permits, provided they meet specified requirements. These include holding a valid residency and passport, ensuring no suspension on the worker or establishment file, and obtaining approvals from relevant authorities.
In addition, the “Cancellation of Work Permit of Expatriate Workers” service facilitates the formal termination of work permits for eligible workers, provided there are no pending applications or administrative restrictions.
A third service, “Reversal of Work Permit Cancellation,” allows employers to reinstate previously cancelled work permits under specific conditions, including confirmation that the worker’s residency remains valid within the private sector and that no administrative suspensions exist.
Conditions for Service Completion
The Authority stressed that all transactions are subject to strict requirements to ensure proper processing. These include the worker’s physical presence in Kuwait, the validity of residency and passport, absence of file suspensions, and compliance with regulations governing private sector employment.
It also noted that no application should be pending for the same worker at the time of submission, and all procedures must align with approved legal frameworks based on residency type.
Digital Transformation Push
The initiative forms part of Kuwait’s broader strategy to modernise labour administration and enhance government services through digital platforms, reducing paperwork and improving service delivery for businesses and expatriate workers alike.
by John C Fernandes
Online Media Manager, Arab Times