Glitch disrupts e-payment system

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KUWAIT CITY, April 1: Electronic services were disrupted due to a technical defect as a result of which government transactions could not be completed because payment via the KNET could not be done, reports Al-Qabas daily. Reliable sources told the daily, the disruption of the payment system led to the disruption of services, especially in the Hawalli and Ahmadi governorates, and the concerned authority with the technical department followed up the performance of the system, which did not find any technical defect in the government system other than the suspension of the service as a result of the disruption of payment service from the source.

The sources added, the Public Authority for Manpower (PAM) is still working on updating its automated systems and adding services for renewing and updating work permits for residents, cancelling work permits, assessment needs, monitoring processes, automatic inspections and others. In addition, the authority is flooded with the electronic inquiries on the social media with inquiries about the services that have been disrupted since yesterday, while an announcement has been made that the services will be stopped due to a breakdown in the systems, and told the visitors to follow the announcements which PAM will make from time to time in this regard.

Among the most prominent disruption was the inquiry service and the ineffectiveness of the link between the authority and the ministries of Interior and Commerce, as the new or updated licenses do not appear in the new system, and as a result the work permits cannot be renewed.

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