EU says Meta is failing to keep underage users off Facebook and Instagram

LONDON, April 29, (AP): The European Union accused Meta on Wednesday of failing to stop underage users from accessing Facebook and Instagram, in violation of the bloc's tough digital rules that require social media sites to protect minors.

The EU's executive branch said Meta Platforms lacked effective measures to prevent children younger than 13 from signing up, and that it was not doing enough to identify and remove children after they had opened accounts. Meta's own minimum age to open an account on Facebook or Instagram is 13.

The problem is not just that children are getting access. The European Commission said Meta is also inadequately assessing the risk of children younger than 13 being exposed to "age-inappropriate experiences” on the platforms.

Meta did not respond to a request for comment. Brussels is targeting the Meta with the Digital Services Act, a sweeping set of regulations that requires tech companies operating in the 27-nation bloc to do more to clean up online platforms and protect internet users.

Meta now has the chance to respond to the preliminary findings, before the commission issues its final decision. Violations can result in hefty fines worth up to 6% of a company's worldwide annual revenue.

Henna Virkkunen, an executive vice president at the European Commission, said the bloc's investigation launched in 2024 found that Instagram and Facebook "are doing very little” to prevent children from getting access despite their own terms and conditions indicating "their services are not intended for minors under 13."

"The DSA requires platforms to enforce their own rules: terms and conditions should not be mere written statements, but rather the basis for concrete action to protect users - including children,” she said in a statement.