KUWAIT CITY, July 21:  In a major step towards labour transparency and digital reform, Kuwait's Public Authority for Manpower (PAM) has rolled out the second phase of its smart oversight system, a move aimed at stamping out salary delays for thousands of government contract workers.

The new system, part of the “Ashal Platform”, now allows real-time electronic monitoring of wage disbursements for workers employed on government and oil sector contracts. According to well-informed sources, the platform enables contracting agencies to track salary payments, verify workers' legal status, and maintain detailed records of contracts and labour data.

This comes amid rising concern over late or unpaid wages among outsourced workers, a problem the government is under increasing pressure to address. The upgraded platform, officials say, is in line with Cabinet directives calling for tighter scrutiny of private firms contracted by the government.

Real-Time Oversight and Transparency

Described by insiders as a "game-changer," the portal offers an interactive dashboard providing up-to-the-minute reports. Government bodies can now flag violations, monitor contractor compliance with Kuwait’s Labour Law, and respond swiftly to any irregularities.

The move is seen as part of Kuwait’s broader push toward digital transformation and institutional integration, particularly within the labour sector. Officials hope the new system will boost accountability and ensure workers receive their wages on time — a recurring issue on many state-run projects.

Supporting National Projects

The platform will also support the hiring and management of skilled labour for ongoing infrastructure and oil sector projects, helping agencies better align hiring practices with contract timelines.

Officials added that the system's impact will be especially significant in sectors requiring specialist expertise, allowing smoother operations and timely project completion.

The Portal Offers Seven Key Services:

The platform’s smart design ensures that agencies are not only alerted to breaches of employment law but are also empowered to act before issues spiral into crises. Kuwait’s PAM says the system is designed to serve the public interest, provide oversight tools for government institutions, and promote fairness and transparency in the labour market.