02/10/2024
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02/10/2024
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KUWAIT CITY, Oct 02: Al Ahli Bank of Kuwait (ABK) is proud to announce that it has won six prestigious awards from Global Finance, solidifying its position as a leader in the banking sector. The awards include: Best Consumer Digital Bank in Kuwait; Best Consumer Digital Bank in the Middle East; Best Mobile Banking Adaptive Site in Kuwait; Best in Transformation in Kuwait; Best User Experience (UX) Design in Kuwait; and Best User Experience (UX) Design in the Middle East.
These accolades enhance ABK's record of achievements and demonstrate the effectiveness of its digital transformation strategy, aimed at creating a seamless customer experience across all channels. The awards are a testament to the Bank's commitment to innovation, performance improvement, and implementation of state-of-the-art digital services.
The award ceremony took place in London, attended by Ahmad AlDuwaisan, Acting CEO-Kuwait; Abdulaziz Jawad, Chief Strategy Officer; Khalil Al-Qattan, General Manager of Digital Transformation and Innovation; and Sager Albenali, Chief Communications Officer. The event brought together banking professionals from around the globe to celebrate achievements in the industry.
AlDuwaisan remarked, “We take pride in receiving this recognition from Global Finance, which reflects the significant trust we have gained from specialized institutions evaluating performance in the banking sector. This confirms our commitment to enhancing our operations and maintaining a strong competitive position in Kuwait’s banking landscape.”
Al Duwaisan highlighted that the awards signify continued growth in ABK's financial indicators, achieved through prudent planning and a strategic focus on innovation. “We are dedicated to keeping pace with the rapid changes in the banking industry to ensure our customers receive exceptional service and to position ABK as their preferred banking partner.”
He added that these awards reflect the Bank’s leading position amidst Kuwait’s highly competitive banking sector. It also serves as testament to the professionalism of its employees, and the Bank’s strive to invest in developing their capabilities and enhance their ability to use digital technologies to bring about positive change in serving all customer segments and meeting their diverse requirements and needs.
On his part, Jawad emphasized, “These awards are evidence of our excellence and commitment to improving customer service. We are dedicated to innovating new solutions for a seamless banking experience while maintaining the highest levels of security and reliability. Furthermore, it is a reflection of our commitment to offering simpler banking services to offer individuals and corporates with a worthwhile experience.”
Jawad added, “We are keen to provide the best banking solutions according to the highest levels of quality and speed, and we work to study customers’ needs in order to meet them in the best possible way. There is no doubt that these awards demonstrate the innovation of our team and their substantial achievements.”
He also noted that ABK recently launched an updated website and is in the final stages of developing its mobile application, designed to enhance digital services for customers around the clock. By prioritizing customer needs and leveraging market insights, ABK aims to attract and engage a diverse clientele. This is part of its five-year strategy which insists on conducting research to attest to the success of the Bank’s initiatives across various segments and sectors.
In closing, Jawad expressed gratitude to Global Finance for recognizing the Bank’s efforts, emphasizing ABK’s commitment to achieving further milestones and contributing to the evolution of the banking industry in Kuwait. ABK remains dedicated to participating in local and regional events to enhance its competitive position and build trust with institutions worldwide.
