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Philippine Embassy sets up assistance desk

JAD to respond to requests of Filipinos in Kuwait

Filipinos processing some documents at the Consular

KUWAIT CITY, Sept 19: The Philippine Embassy’s Assistance to Nationals Unit (ATN) and the Philippine Overseas Labor Office (POLO) in Kuwait recently activated a Joint Assistance Desk (JAD) which responds to requests for assistance from Overseas Filipinos in Kuwait, Philippine Ambassador to Kuwait Renato Pedro Villa disclosed on Tuesday. “The Joint Assistance Desk (JAD) has been set up to serve Filipinos in Kuwait better and faster.

They may ask for help on Assistance to Nationals (ATN) concerns as well as labor and employment matters,” stated Villa. He explained that ATN concerns may cover assistance in criminal cases; immigration cases, detention; shipment of remains; ascertaining whereabouts; medical referrals; and repatriation.

Filipinos who wish to avail themselves of assistance on ATN concerns, may contact the following mobile numbers and email address.

■ Rescue (+965) 6990 2264

■ Travel Document (AVRP)(+965) 98005115

■ Medical Referrals / Deceased OFW (+965) 6500 2612

■ email: assistancekuwaitpe@ gmail.com

On the other hand, for labor matters that include employment–related concerns such as unpaid salaries, unpaid benefits, working conditions, non-performance of family obligations, death benefits, end-of-service benefits, insurance claims and other benefits arising from employment, they may contact the following mobile number and email address. (+965) 9955 8527 —Labor Concerns; Email add: polokuwait2012@ yahoo.com

The activation of the JAD is part of a series of ongoing efforts to improve the delivery of services of the Embassy, including POLO.

Filipinos with Consular concerns (passports, notarial service and authentication, marriage, police clearance referrals, fingerprinting of NBI forms, reports of marriage and birth) may contact the Embassy’s Consular Section at Telephone No. 65184433 — 69902188, facebook page @ Philippine Embassy Kuwait — Consular Sectionat facebook.com.

By Michelle Fe Santiago Arab Times Staff

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